Frequently Asked Questions
Do you take Private Health?
Absolutely!
At Invision we are register with all Australian Private Health Providers. We can process the rebate instantly with our Hicaps Machine on site.
How often should I get a massage?
Individual preference vary widely based on pain levels, physical and emotion needs and budget. Regular massages, scheduled weekly, fortnightly or monthly offer significant benefits.
Remember: Your massage experience revolves around YOU!
Can you treat children?
We are certified to work with Children of all ages.
However we are qualified to work with children from minimum age of 5 to 17 years old with parental supervision.
I'm sick! Should I still keep my appointment?
It is strongly advised NOT to receive massage whilst ill.
Doing so not only poses a risk of transferring your illness to the therapist but also increases the likelihood that the massage could exacerbate the symptoms.
What if I scheduled one type of massage but decide to change on the day?
No worries at all!
We prioritize your needs in the moment. There is no pressure regarding your original service booking; the time is entirely yours for whatever you require.
Do you take NDIS?
NDIS can be tricky and complicated.
Currently, NDIS do not recognise Qualified Massage Therapists as a required treatment for disability sufferers. Although, in saying this if you have a Self Managed NDIS Plan there is a loophole in which they can compensate.
Can I purchase Gift Vouchers?
Yes!
For any nominated amount and available for pick up or post upon ordering.
Why do I feel emotional after my treatment?
Treatment can remove a Band-aid that may be covering up emotional baggage.
Acknowledge those emotions and nurture yourself.
Trust the process.
Please don't hesitate to contact us if this is the case. We are more than happy to talk you though the process.
What payment types do you accept?
We have Eftpos Machines at both locations, equip with instant Private Health Rebates. Cash is always appreciated but only if its the right amount as we do not carry change.
My partner needs a massage but doesn't feel comfortable with their body...
All judgement is left at the door of the massage room.
We celebrate and support individuals of all shapes, sizes and conditions. We understand that feeling comfortable can be challenging, but we are dedicated to creating a stress-free environment for everyone.
I am desperate for an appointment but can't seem to find one on the online booking system. HELP!
Firstly, if it is an emergency please call 000. Otherwise, please don't hesitate to message us. We allocate a couple of "Emergency times" available each week for such an occasion.
Happy Endings?
The most satisfying outcome you will experience at our clinic is a significant reduction in pain after your treatment.
Regarding other types of "Happy Endings," we encourage you to seek further information elsewhere.